Frequently Asked Questions
Please reach us at Willowblossomsstudio@gmail.com if you cannot find an answer to your question.
Willow Blossoms Studio is a home-based small business nestled in the outer city limits of Paris, TN.
- United States Dollar $ (USD)
- Cards: Visa, MasterCard, Amex, Discover, JCB, Diner's Club
- PayPal: @WillowBlossomsStudio
- Venmo: @WillowBlossomsStudio
- CashApp: $WillowBlossomsStudio
- Buy now, pay later: Klarna
- All gift card purchases are final and cannot be returned.
- Returns are not accepted for customized products.
- Returns are only accepted for defective items.
- We understand that sometimes unfortunate circumstances happen during shipping. If you receive a damaged product, please reach out to us within 24-hours of delivery with images and your order number so we can work to find a solution!
- Buyer will be responsible for return shipping costs.
- Returns must be in unused condition, wrapped in original packaging.
- A 10% processing fee will be deducted from all refund amounts before issuance.
- Any returns received without prior approval and an issued RMA number will not be processed.
- Once returns/refunds are processed, please wait 7-10 business days for the refund to show up on your original payment method as it may take longer for some financial institutions to process.
Processing times vary per item. Most items will be ready to ship within 1-5 business days of ordering.
Customized products and any pre-orders will have a listed processing time in the item description.
All packages are shipped out on Tuesday and Thursday of each week.
Yes! At checkout, you can select local pick up and set your own appointment time. You will receive an email when your order is ready. We will have a special container located beside our front door for you to collect your items.
Pick up times are allotted in 15-minute increments during the following times.
Tuesday, Thursday, Friday: 9AM - 12PM, 1PM - 5PM
Copyright © 2025 Willow Blossoms Studio - All Rights Reserved.
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